Terms & Conditions
Doing Business is Easy with Homey Design.
HomeyDesign.com is a website owned by Homey Design, Inc (HDI) and its group members offered as a free online service for its wholesale trade customers and general users looking to learn more about Homey Design products and information about the company. Free access to information and services is available for customers who create an account. Any use of the website or placement of an estimate or order, constitutes to the acceptance of this terms and conditions set forth which may be amended at any time by HDI. For privacy concerns, please review our Privacy Policy.
Customer must have and maintain a VALID seller’s permit, must be a Furniture Retailer with current address, and must sign under penalty certifying you as Furniture Store Selling Furniture. Terms and Conditions within apply only to companies in the business of reselling home furniture and decor products with state license and resale certificates. HDI does not sell products directly to consumers and any stated terms & conditions for a consumer transaction transfers to the third party retailer reselling HDI product without liability to HDI.
Payment:
We accept Cash, Cashier’s Checks, Wire Transfer, Money Orders, Checks, Zelle, and most major Credit Cards (Regular Price will apply plus 3% Convenience Fee). Cash/Check or Wire Transfer only for the first 4 orders on all new accounts. Minimum 30% Deposit is required to hold inventory.
Pricing:
All prices are subject to change without notice and are not guaranteed, except on prices for a sales order that payment of deposit or in payment in full has been accepted by Homey Design, Inc. An estimate is not a contract and pricing may change to current market price until execution of an Estimate into a Sales Order is completed via a payment. Additionally, any Purchase Order of Homey Design products will be billed at current market pricing found on the Homey Design pricelist (available online or by calling 626-964-6669) when stock is available to ship. This includes backordered items. Factors such as increased costs associated with taxes, duties, tariffs, freight charges or other charges may increase item pricing on Purchase Orders from the original date of Purchase Order and shall be paid by Buyer. Buyer has the option prior to shipment of goods to cancel any items on Purchase Order in which the current market price exceeds the value proposition for their business needs without penalty.
Returned Check & Collection Fees:
All returned checks are subject to $50.00 returned check fees. In the event collection action becomes necessary, we shall be free to collect all cost and expenses associated the same, including but not limited to attorney’s fees and expenses.
Shipment:
All shipments FOB our Los Angeles County Warehouse freight prepaid or freight collect.
Returns/Damages:
All claims for defects, merchandise must be packed in Homey Design original boxes, without any writing or marks on the boxes unless other agreements have been reached between both parties in regards to claims. In which case the amended agreement supersedes the return policy based on terms of that agreement.
Returns and Exchanges are allowed within seven (7) days from the date of delivery. Claims for defects or missing parts must be made within thirty (30) days of invoice date. RMA number is required for all returns and exchanges. NO EXCEPTION. NO RMA. NO EXCHANGE. NO CREDIT. NO REPAIR.
Pictures are required to claim merchandise defect.
- Damaged Item (Multiple angles)
- Picture of Barcode Label on Packaging
- Picture of Packaging as Received
Please email pictures & completed claim form or contact our Customer Service at:
Claims Dept ………….. rma@homeydesign.com ………. (626-964-6669) Monday – Friday 9AM-5PM PST.
All returned shipments must be FREIGHT PREPAID with RMA number and the original invoice. We will NOT accept any exchange or return on any used, previously displayed or assembled merchandise.
Any claim for merchandise damaged in transit must be made through freight carrier. BEFORE signing freight bill, PLEASE inspect all boxes for damages. (Please make sure carrier signs freight bill for any damages). If you do not inspect your merchandise at time of arrival, and Dealer signs the freight bill, neither Homey Design nor the trucking company will be liable for any damage claim.
We DO NOT handle claims from consumers directly. All requests must go through the dealer who sold the merchandise to the consumer.
Restocking Fee:
20%* (Good, resalable condition in original package)
25%* (Good, resalable condition without original package)
50%* (Damaged but can be repaired)
‘Upon inspection and approval by our customer service department
No cash, check, wire or credit card refund. Exchange or credit on account only.
Special Orders:
Require a 50% Non-Refundable Deposit. Special orders take approximately 8-12 weeks to ship from factory overseas after order is submitted to factory. Production may take less or longer period of time due to construction material availability.
Minimum Advertised Price (MAP) Policy:
Homey Design believes in the importance of keeping competition healthy. We have heard feedback and concerns about price ranges vastly differing from one store to another and with online retailers. With the installation of MAP, Homey Design requires that the minimum display pricing online or in printed materials must be set at a minimum 2X the standard wholesale price. For example a $1,000 item cannot be displayed at a price lower than $1999.99. Homey Design prohibits partners from advertising below that price to keep competition and brand value equal amongst online retailers and brick & mortar stores. Keep in mind, MAP only applies to advertised prices, and customers are still allowed to sell below the indicated limit if they wish so ..
We believe this is the best option moving forward, and we expect to create equal earning opportunities in the market by putting emphasis on value rather than price. This new equalized system was created in an effort to stop price gouging that puts profit margins at a strain for some of our partners. Companies violating the MAP Policy or any other aspect of terms within will have their accounts suspended and potentially closed for repeat offenses.
Drop Shippers / Packing Fee:
All online and brick and mortar drop shipping product directly to the consumer will be charged an additional 5% Drop Ship Fee to cover additional expenses of extra packaging and visual inspection including photographs of packed shipment prior to their delivery pick up. Homey Design charges 2.5% or $100, whichever is greater per order to palletize an order for shipment. Palletization is recommended and highly reduces the possibility of freight damage to the items in transit to your facility. Online Account utilizing Drop Shipping note, Homey Design will not be responsible for Any Freight Charges.
All merchandise is intended for residential use only, and not designed for industrial, commercial, institutional and rental use. Damages caused by such uses and normal wear & tear are not eligible for return or exchange.
Accuracy of displayed products on this website (including colors, textures, patterns, dimensions, weight, etc.) are approximate only. Due to various factors, we cannot guarantee this information to be 100% accurate and may slightly vary with each product.
Marketing:
When you open an account with Homey Design, you are agreeing to receive emails, phone calls, texts, and additional advertising to inform you of recalls, marketing initiatives, stock notices, changes to terms & conditions, privacy policies, company notices and any additional information Homey Design deems necessary to contact you regarding. It is always within your power to unsubscribe or opt-out of any marketing initiative and updated information is always available via our website at homeydesign.com.
Applicant agrees that all obligations of the parties created herein are to be performed in Orange County, CA and that the Courts of Orange County, California have jurisdiction over any action to enforce collection of any amounts due and resolve any disputes arising from the totality of terms and conditions set forth in doing business with Homey Design Inc. Any questions or concerns regarding our terms & conditions, you may contact us by mail at 879 South Azusa Ave. City of Industry, CA 91748 or call 626-964-6669.